We're Here to Assist You.
Whether you're planning a bespoke private dinner, have a question about Stripe escrow, or need chef assistance — our team responds in minutes.
Emergency Hotline
Dedicated 24/7 line for active in-progress bookings and live event coordination.
+44 (0) 20 7946 0912
Client Concierge
Menu customizations, chef matching, dietary consulting, and billing support.
concierge@chefmii.comChef & Business Desk
Chef verification, Stripe Connect payouts, corporate summits, and partnership inquiries.
chefs@chefmii.comSend Concierge Message
Fill out the details below and a dedicated concierge agent will follow up.
Quick Answers
Frequently asked client & chef questions.
How does ChefMii Escrow Protection work for clients?
When you book a chef, 100% of your payment is safely held in Stripe Escrow. Funds are only transferred to the chef 24 hours after your dining experience is complete and you are delighted.
What should I do if my event is today and I need urgent assistance?
How are master chefs vetted before cooking in my home?
Can I request bespoke menus for severe dietary allergies?
Need direct WhatsApp support?
Message our on-duty chef coordinator for instant live dining assistance.
Open WhatsApp Concierge →